Accessibility Statement

We are committed to making our website accessible, in accordance with European Union (Accessibility of Websites and Mobile Applications of Public Sector Bodies) Regulations 2020. This accessibility statement applies to www.chime.ie


Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines 2.1 level AA.

Chime is committed to providing its website that is accessible to the widest possible audience, regardless of technology or ability. We are continually improving the user experience for everyone and adhering to the required accessibility standards.

The Web Content Accessibility Guidelines (WCAG2.1) defines requirements for designers and developers to improve accessibility for people with disabilities.

The pages on this website are designed to be WCAG2.1 AA compliant, and to comply with all priority 2 guidelines of the W3C Web Content Accessibility Guidelines.


Irish sign language video content

Where possible all content is also made available in Irish Sign Language.  

ISL translations are included to support Deaf people for whom sign language is their first language and is therefore much easier to understand and follow. Simply click the ISL play button to see content in ISL.


Media player controls

All videos are controllable by the person watching. Clear play buttons are to activate and control the ISL videos throughout the site.


Video content

We provide synchronized text captions for any video content with audio tracks.


Written content

We use descriptive headings and link text alternatives

Screen reader technology does not read web content but reads its HTML code. So anything identified as a heading in the code the screen reader announces as a heading. In this way, we help screen readers understand the information that our images convey. For link text, we use descriptive text that lets users know where the link takes them.

Short and concise paragraphs

All content is presented in short and concise paragraphs. This helps accessibility technology users decide whether to listen to the content or if they would prefer to skip it.

Use lists

Our HTML code for lists allows screen readers to announce the number mentioned in the list before reading each item. Users can decide if they want to listen to everything on the list or not or not.

Avoid unnecessary tables

We avoided using tables as they confuse screen readers. Tables inform screen readers about the number of rows and columns. This can get confusing to understand while reading any data in the tables.


Feedback and contact information

If you find any problems not listed on this page, contact us.


Enforcement procedure

If you are not happy with our response, or you want to raise an accessibility issue that is not related to this website, please let us know. Email us.