Strategic vision

For over 60 years, Chime has championed for equal rights, greater accessability and opportunities for Deaf and Hard of Hearing people. We deliver our strategic goals through our core services including our specialists, community and technology services.

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Strategic plan

We adopted a new Strategic Plan during the second half of 2021 which sets out the objectives for Chime under six key areas. Accompanying the Strategic Plan was a ‘Vivid Vision’ document which describes how Chime will have brought its mission to life by 2024.

Strategic Plan 2021 - 2024 Vivid vision Strategic metrics update 2023