_Living with


Are you troubled by tinnitus? We understand just how disruptive, upsetting and exhausting it can be. Chime has a team of dedicated tinnitus advisors who are here to provide you with information, advice and one-to-one support.

_Dedicated team of

Tinnitus advisors

Our team of dedicated Tinnitus Advisors can provide you with one-to-one support. We focus on ensuring that you don’t feel alone. We are here to answer any questions you might have about tinnitus, and provide you with resources and coping strategies to manage it more effectively.

_Find out

More about Tinnitus

Tinnitus is the name of a condition in which people hear a sound that comes from an internal source, rather than an external one. It’s often described as a ringing sound, but actually it can be heard as buzzing, whistling, roaring, rumbling, whining, clicking or other variations too. It can be quite common for people to experience more than one tinnitus sound, and the volume can be soft or loud, high-pitched or low-pitched.

Tinnitus is not a disease or a psychological illness — it can result from a range of different events and conditions, like exposure to loud noise.  It’s also associated with getting older, having head or ear surgery, having hearing loss or experiencing emotional trauma. The majority of people living with tinnitus are not overly troubled by it. But for some it can have a serious impact on their quality of life, especially right after it starts. 

If you are worried about tinnitus, the first thing you should do is speak to your GP; they can check for any blockages in the ear canal and, if needed, refer you to an Ear, Nose and Throat (ENT) specialist for a check on possible causes. After you get a tinnitus diagnosis, contact our team of tinnitus advisors for practical help and emotional support. We know that each person’s experience of tinnitus is unique, and we are here to listen carefully and answer your questions.

Find out more in our Tinnitus brochure here.

_Help through


You may find that technology can help your tinnitus. 

  • Hearing aids: adjusting a hearing aid to carefully control outside sound levels can help you hear, which may make tinnitus less noticeable (our team can carry out a free hearing assessment to see whether a hearing aid will suit your needs)

  • Sound maskers: this small electronic device fits in your ear and produces soft, pleasant sounds, helping to mask tinnitus.

  • Pillow speakers: these incredibly thin under-pillow speakers can help you get a good night’s sleep.

  • Tabletop sound generators: these devices can be placed near your bed and play pleasant sounds like waves, waterfalls or rain, designed to help mask tinnitus.

_Your questions


  • There can be many causes of tinnitus. But some of the most common are exposure to loud noise, acquiring a hearing loss, having a head or ear trauma, an emotional upset or an illness and it can also appear as a reaction to certain drugs. 


  • Sometimes the cause of tinnitus is treatable. However, at present there is no cure for tinnitus. There are number of ways to get significant relief and it is always possible with appropriate information, advice and support to reduce the distress that tinnitus can cause.


  • Your GP or Chime audiologist can carry out an initial examination to check for wax, infection, and so on and may suggest ways of dealing with your tinnitus. They may also refer you to an Ear, Nose & Throat (ENT) Consultant for further investigation.

    Your Chime tinnitus advisors are here to help and advise you on the best ways to manage your tinnitus.

  • Although tinnitus occurs more in people in their middle or later years, it can affect younger people too, including children, who tend to complain much less about symptoms and to accept them more readily. With any ear problem, in children it is important to seek specialist help - symptoms can often be effectively treated.


  • Tinnitus does not cause deafness, however, it may affect your ability to concentrate, so you could ‘miss’ conversation. 


  • For some people, the use of hearing aids or maskers may reduce your perception of your tinnitus. A Chime audiologist can help to advise, if this is an option for you.


_You are not alone

Get connected

Chime host social groups and events where you can meet and chat to other people who are on a similar tinnitus journey to you.